Returns & Cancellations

Returns Policy

Not completely satisfied with your purchase? Please reach out to us. We are committed to providing a solution that suits your needs.

You are eligible for a return if the product remains unused and retains its original packaging. For defective items, kindly detail the issue, and rest assured, we will endeavor to resolve it promptly.

For return procedures, simply contact us through the contact form, and we will send you the necessary instructions.

 

 

Returning Your Item

As our shipments reach a global audience with products varying in size and weight, we offer tailored solutions for returns based on your location and the item's specifics.

We recommend consulting your local postal service for the best practices in sending your item back to us.

 

 

Refunds and Shipping Costs

• The original shipping costs, as well as any return shipping fees incurred at your local postal service, are non-refundable.

• For example, if your order amounts to €34.95—comprising an item priced at €30 and shipping costs of €4.95—the refund will cover the item's cost only, which is €30. This is an important consideration for orders involving items with substantial shipping fees.